Cabin Crew
IATA – International Air Transport Association, Canada
Course Outline
Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations.
The course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines.
Learner’s Profile
- This is an entry-level course for aspiring Cabin Crew
- Customer service professionals
Download Brochure
Course Objectives
Upon completing the course, you will acquire the following core skills:
- Understand the cabin crew profession, its origins, and current practices.
- Identify aircraft types and relevant cabin crew functions
- Manage passenger interactions in a variety of circumstances
- Recall emergency and safety procedures.
Course Content
- Introduction to the Airline Industry
- Air Transport and Flight Operation
- Crew Responsibilities and Co-operation
- Managing abnormal and emergency situations
- Medical emergencies on board the aircraft
- Dangerous goods
- Aviation security
- Customer service and interaction with passengers
- Airline catering and onboard retail services
- Cabin Crew professional development
Key Topics
- Introduction to the airline industry and aircraft
- Crew member coordination and communication
- Customer service and managing passenger interactions
- Safety and emergency procedures.
Entry Qualification
- Suitable for: Undergraduates | Graduates | Working Professionals
- Minimum Education Requirement: Grade 10, O-Level or equivalent
Career Opportunities
- Airline Passenger Service Staff
- Ground Handling Agents’ passenger service staff
- Airport operators staff providing passenger services
- Anyone wishing to start a career as a Station Manager
Why WingsWay!
- 2 Guaranteed International Airport Internships in UAE, with Internship Certificates
- Guaranteed Internships at Travel Agencies & Cargo/Freight Forwarding Agencies
- Job Application Assistance with all major airlines, airports & travel agencies
- Trainers are experienced & qualified with industry specific work-experience
- Additional focus on exam preparations with excellent passing record
- Approved by Government Authorities (KHDA & DET – Dubai Economy & Tourism)
- Classroom Sessions or Virtual Instructor Led Training option for students from across the World, with flexible timings
- Modern classrooms & convenient locations
- Scholarships | Special offers | Interest Free EMI options
- Free membership to “WingsClub”, our ‘Loyalty Benefits Program’, providing exclusive Invitations to Events & Seminars, free lifetime consultation, free repeat training sessions, and other benefits
- Free Sessions: Career Counselling | Interview & CV Preparation | Grooming Session
- Included: Practical Training on a real Boeing 737 Aircraft. Designed by our industry-expert Trainers, Aircraft Maintenance Engineer & Aviation Quality/Safety Specialist, this session provides access to the Cockpit including a walk-around the undercarriage, inside the Landing Gear compartment & Cargo-hold areas. On this day, you can ask what you always wanted to ask but did not know whom to ask!
Course Duration
60