Cabin Crew

Prepare yourself to start career as an Airline Cabin Crew Member

Course Outline

Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations.


The course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines.

Learner’s Profile
  • This is an entry-level course for aspiring Cabin Crew
  • Customer service professionals

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    Course Objectives

    Upon completing the course, you will acquire the following core skills:

    • Understand the cabin crew profession, its origins, and current practices.
    • Identify aircraft types and relevant cabin crew functions
    • Manage passenger interactions in a variety of circumstances
    • Recall emergency and safety procedures.

    Course Content

    • Introduction to the Airline Industry
    • Air Transport and Flight Operation
    • Crew Responsibilities and Co-operation
    • Managing abnormal and emergency situations
    • Medical emergencies on board the aircraft
    • Dangerous goods
    • Aviation security
    • Customer service and interaction with passengers
    • Airline catering and onboard retail services
    • Cabin Crew professional development
    Key Topics
    • Introduction to the airline industry and aircraft
    • Crew member coordination and communication
    • Customer service and managing passenger interactions
    • Safety and emergency procedures.
    Entry Qualification
    • Suitable for: Undergraduates | Graduates | Working Professionals
    • Minimum Education Requirement: Grade 10, O-Level or equivalent
    Career Opportunities
    • Airline Passenger Service Staff
    • Ground Handling Agents’ passenger service staff
    • Airport operators staff providing passenger services
    • Anyone wishing to start a career as a Station Manager
    Course Duration
    Contact us now for a Free Consultation & Course Fee Quotation

    Explore how it works for you!