Effective Administration Skills, Office Management and Secretary Course Description
Effective administration, office management, and secretarial skills are the backbone of any well-functioning organisation. These skills ensure smooth operations, efficient resource management, and exceptional support for executives, facilitating success across all levels.
This comprehensive course empowers you with the essential tools and techniques to master these critical areas. You will learn how to streamline workflows, organise information, manage resources, plan events, and provide top-notch executive support.
Become an indispensable team member who drives productivity and efficiency within your organisation. Join WingsWay Training Institute — an ISO-certified and award-winning authorised training partner, trusted by learners across 67+ countries!
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Recognitions
WingsWay Training Institute, a globally recognized and trusted Authorised Training Centre, ensures you receive top-quality education and recognition for your efforts. Our commitment to delivering exceptional private education in Dubai has earned us the endorsement of the Knowledge and Human Development Authority (KHDA) and ISO 9001:2015 certification from the International Accreditation Forum (IAF).
Furthermore, WingsWay Training Institute proudly achieved the title of ‘Best Training Institute’ twice in 2023 and anticipates maintaining this prestigious position in 2024. Our services and training quality have not only been recognized by students in over 60 countries but also by TOP international organisations.
Learning Mode
- Classroom
- Virtual Instructor Led Training – VILT
Course Outline
Module 1: Foundations of Administration
- Time management and prioritisation
- Organisational systems (digital and physical filing)
- Effective communication (written, verbal, interpersonal)
Module 2: Office Management Essentials
- Records management and compliance
- Resource allocation and budgeting
- Workplace organisation and facilities management
- Event planning and logistics
Module 3: Executive Support & Secretarial Skills
- Meeting scheduling and coordination
- Travel arrangements and expense management
- Professional correspondence and report preparation
- Building effective relationships with stakeholders
Module 4: Technology Tools for Administration
- Productivity software (MS Office, Google Suite)
- Collaboration and project management tools
- Communication platforms and email management
Course Duration
- 2 Days
Course Language
- English
- Arabic
Who Should Attend?
- Administrative assistants
- Administrative secretaries
- Office managers
- Professionals aspiring to administrative roles
- Anyone seeking to enhance their organisational and support skills
Learning Objective
By the end of this course, participants will be able to:
- Master organisational systems and time management techniques.
- Develop effective written and verbal communication skills.
- Manage office resources and budgets efficiently.
- Plan and execute meetings and events flawlessly.
- Provide exceptional support to executives, including scheduling and project coordination.
- Utilise technology tools for productivity and collaboration.
Career Opportunities
Proficiency in administration, office management, and secretarial skills opens doors to a range of fulfilling roles and career advancement opportunities, including:
- Executive Assistant
- Administrative Assistant
- Office Manager
- Project Coordinator
- Event Planner
- Receptionist
- Operations Support Specialist
- Any role requiring exceptional organisational, communication, and resource management skills
Bring this Course In-House!
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