Foundation In Travel And Tourism Diploma
Course Description
At a time when tourism is at its peak, working in the travel and tourism industry can be rewarding and a great learning experience. But with so much competition around, doing a professional course can make you stand out and land the job of your dreams!
According to a recent study by the International Air Transport Association (IATA), 85% of employers in this industry prefer candidates who have completed an IATA-certified course. Notably, graduates with IATA certification tend to enjoy an average of 5% higher income compared to their peers without certification.
That’s why WingsWay Training Institute offers an IATA-certified Travel and Tourism diploma. This program covers 13 modules, including transport essentials, geography’s role in travel planning, booking tools, airfare details, and technology’s influence. Our offerings extend beyond education, encompassing guaranteed international internships, grooming sessions, CV-building support, mock interviews, job search assistance, and more.
Course Duration:
- 100 training sessions
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Recognitions
The Foundation in Travel and Tourism course at WingsWay Training Institute is accredited by the International Air Transport Association (IATA), Montreal, Canada. IATA sets global standards for the aviation industry, offering international recognition.
Moreover, the Knowledge and Human Development Authority (KHDA) approves our Foundation of Travel and Tourism course. Our commitment to delivering exceptional private education in Dubai has earned us the ISO 9001:2015 certification from the International Accreditation Forum (IAF).
Furthermore, WingsWay Training Institute proudly received the title of ‘Best Training Institute’ twice and the ‘Outstanding Organisation Award’. Our services and training quality have not only been recognised by students in over 80 countries but also by top international organisations.
Course Content
Module 1: The Travel and Tourism Industry and the Travel Professional
Module 2: Geography in Travel Planning
Module 3: Travel Formalities
Module 4: Air Transport Essentials
Module 5: Land Transport: Introduction to Passenger Rail
Module 6: Land Transport: Car & Camper
Module 7: Hotel Products and Services
Module 8: Water Transport: Ferries & Cruise
Module 9: Tour Packages
Module 10: Serving the Travel Customer
Module 11: Electronic Booking Tools (Sabre)
Module 12: Fundamental in Air Fares & Ticketing
Module 13: Technology in Travel: Distribution and Airline Retailing with NDC
Learning Outcomes
Here’s how our Foundation of Travel and Tourism course will teach you to succeed in the travel and tourism industry:
- Create effective travel plans and reservations using geography and industry codes.
- Assist customers with passport and visa information, as well as insurance details.
- Price and issue tickets for basic air travel itineraries.
- Sell various travel components such as rail transportation, car rentals, hotels, cruises, and pre-packaged tours.
- Deliver outstanding customer service that fosters customer loyalty.
Career Opportunities
Numerous career opportunities await in Airlines, Aviation, Hotels, Travel Departments of Large Companies and government Bodies, and Travel Agencies. Here are a few examples of potential travel and tourism job opportunities:
- Reservation Agent
- Travel Consultant
- Corporate Travel Consultant
- Travel Coordinator
- Hotel Manager
- Tour Operator
Learner’s Profile
- Travel Agents
- Airline Reservation Agents
- Tour Operators
- Relevant Call Center Agents
Key Topics
Below are some key topics covered in the Foundation of Travel and Tourism program offered by WingsWay Training Institute:
- What it takes to excel in the travel industry
- Understanding physical geography, maps, and industry codes
- Essential travel documents and airport procedures
- Exploring travel and tourism offerings: flights, trains, hotels, car rentals, cruises, and tours
- Delivering exceptional customer service and building loyalty
- Unpacking airfares, ticketing, and mastering GDS functionality
Entry Qualification
The following are eligible for the Foundation of Travel and Tourism course:
- Grade 10 / O-Level / Class 10 or equivalent
- Undergraduates
- Postgraduates
- Working Professionals
About the Instructor
Sheetal Murthy
Sheetal Murthy, with 20+ years in aviation and travel, holds various IATA certifications and NLP Coaching Academy credentials. Her teaching combines deep subject understanding and interactive workshops, yielding a remarkable pass rate of above 90%. Sheetal excels in CV writing, career guidance, interviews, and interpersonal skills.
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