Emotional Intelligence Workshop Overview
Emotional Intelligence (EQ) is the ability to understand, manage, and leverage your emotions to make sound decisions and build strong relationships. Effective problem-solving requires structured thinking and the ability to handle the emotional complexities that often accompany challenges.
This course empowers you with the essential EQ and problem-solving skills to navigate difficult situations, collaborate effectively, and achieve greater success in your career. Learn to regulate your emotions, understand others, and think creatively.
You’ll discover more about EQ through practical real-world case studies, group discussions, proven techniques and modern approaches and develop a personal action plan to implement back at work.
Drive positive change, lead effectively, and resolve conflicts constructively within the corporate world.
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Recognitions
WingsWay Training Institute, a globally recognized and trusted Authorised Training Centre, ensures you receive top-quality education and recognition for your efforts. Our commitment to delivering exceptional private education in Dubai has earned us the endorsement of the Knowledge and Human Development Authority (KHDA) and ISO 9001:2015 certification from the International Accreditation Forum (IAF).
Furthermore, WingsWay Training Institute proudly achieved the title of ‘Best Training Institute’ twice in 2023 and anticipates maintaining this prestigious position in 2024. Our services and training quality have not only been recognized by students in over 60 countries but also by TOP international organisations.
Prerequisites: Basic to intermediate Excel proficiency is recommended, including familiarity with formulas, functions, and data manipulation
Course Outline
Module 01: Introduction to Emotional Intelligence
- Definition and General Concept
- Integrating EQ and leadership competencies
- Applying emotionally intelligent speaking and listening skills to leadership
- Identifying the role of EQ in 21st-century leaders
Module 02: Core Essentials of Emotional Intelligence
- Why EQ Matters- Link between EQ and Performance
- Emotions at Work
Module 03: Develop an Emotional Mind
- Exercise: Describe your feelings
- Absolute tolerance through emotional intelligence
- Tolerance
- Test Yourself: Know Your Tolerance
- Role of Tolerance
- Misconceptions about tolerance
- Rules of Tolerance
- Develop a Culture of Tolerance
- Practice and Teach Tolerance through Coaching at workplace and in life
- Promote Respect and Values through Tolerance
Module 04: Managing change and resistance with EQ
- Attaining healthy conflict with EQ
- The Emotional Transition through Change
- Moving from Setback to Comeback
Module 05: Key Areas of Emotional Intelligence
- Self-Awareness: Master the emotions that have a negative impact on your decision-making and behavior
- Self-assessment and discovering your personality type
- Self- Management: Dealing with Negative Emotions
- Understanding Others – The Art of Social Awareness
- Relationship Management – Master the emotional component of conflict for improved relationships and teamwork
- Activity: Measuring your EQ
- Individual exercise
- Wrap Up
Course Duration
- 2 Days
Learning Mode
- Classroom
- Virtual Instructor Led Training – VILT
Who Should Attend?
- Mid- Senior Level managers
- Team members and collaborators
- HR professionals
- Anyone seeking to improve decision-making and interpersonal communication
- Department Heads and leaders who need to create a healthy, productive workplace and organizational culture by enhancing the culture of tolerance, high performance, and effectiveness through EQ.
Learning Objective
By the end of this course, participants will be able to:
- Lead powerfully with presence and impact
- Better equipped to deal with the emotional challenges of the workplace
- Gain valuable emotional insights and awareness to inspire and maintain productive relationships
- Manage and adapt emotional behaviors that expand your sphere of credibility and influence
- Utilize empathy to promote strong relationships
- Improved employee engagement, commitment, and effectiveness.
- Learn Absolute Tolerance through EQ
- Develop Tolerance Culture at Workplace and balance life
- Continuous practice and promote Tolerance
- Apply collaborative, inclusive and creative communication practices
- Harness emotionally intelligent motivational skills to achieve team results
- Develop a personal action plan to implement back at work
- Learn and practice using real-world examples and role plays over 2 interactive days
Career Opportunities
Skills in emotional intelligence and problem-solving are highly sought-after across various industries and roles, opening doors to career advancement. This course can pave the way for opportunities in:
- Leadership & Management (any level)
- Project Management
- Human Resources (HR)
- Customer Service
- Conflict Resolution & Mediation
- Any role requiring strong decision-making, collaboration, and adaptability
Course Language
- English
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