Effective Administration Skills, Office Management and Secretary Course Description

Effective administration, office management, and secretarial skills are the backbone of any well-functioning organisation. These skills ensure smooth operations, efficient resource management, and exceptional support for executives, facilitating success across all levels.

This comprehensive course empowers you with the essential tools and techniques to master these critical areas. You will learn how to streamline workflows, organise information, manage resources, plan events, and provide top-notch executive support.

Become an indispensable team member who drives productivity and efficiency within your organisation. Join WingsWay Training Institute — an ISO-certified and award-winning authorised training partner, trusted by learners across 67+ countries!

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Recognitions

WingsWay Training Institute, a globally recognized and trusted Authorised Training Centre, ensures you receive top-quality education and recognition for your efforts. Our commitment to delivering exceptional private education in Dubai has earned us the endorsement of the Knowledge and Human Development Authority (KHDA) and ISO 9001:2015 certification from the International Accreditation Forum (IAF).

Furthermore, WingsWay Training Institute proudly achieved the title of ‘Best Training Institute’ twice in 2023 and anticipates maintaining this prestigious position in 2024. Our services and training quality have not only been recognized by students in over 60 countries but also by TOP international organisations.

Learning Mode

Classroom
Virtual Instructor Led Training – VILT

Course Outline

Module 1: Foundations of Administration

Time management and prioritisation
Organisational systems (digital and physical filing)
Effective communication (written, verbal, interpersonal)

Module 2: Office Management Essentials

Records management and compliance
Resource allocation and budgeting
Workplace organisation and facilities management
Event planning and logistics

Module 3: Executive Support & Secretarial Skills

Meeting scheduling and coordination
Travel arrangements and expense management
Professional correspondence and report preparation
Building effective relationships with stakeholders

Module 4: Technology Tools for Administration

Productivity software (MS Office, Google Suite)
Collaboration and project management tools
Communication platforms and email management

Course Duration

2 Days

Course Language

English
Arabic

Who Should Attend?

Administrative assistants
Administrative secretaries
Office managers
Professionals aspiring to administrative roles
Anyone seeking to enhance their organisational and support skills

Learning Objective

By the end of this course, participants will be able to:

Master organisational systems and time management techniques.
Develop effective written and verbal communication skills.
Manage office resources and budgets efficiently.
Plan and execute meetings and events flawlessly.
Provide exceptional support to executives, including scheduling and project coordination.
Utilise technology tools for productivity and collaboration.

Career Opportunities

Proficiency in administration, office management, and secretarial skills opens doors to a range of fulfilling roles and career advancement opportunities, including:

Executive Assistant
Administrative Assistant
Office Manager
Project Coordinator
Event Planner
Receptionist
Operations Support Specialist
Any role requiring exceptional organisational, communication, and resource management skills

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Upskill & Drive Results

Effective Administration Skills, Office Management and Secretary