Cabin Crew Training
Course Description
Did you know that a recent study by the International Air Transport Association (IATA) revealed that 93% of airlines prefer hiring cabin crew members with IATA certification? These certified individuals also enjoy an average of 10% higher income. WingsWay Training Institute is an award-winning authorised training centre that offers one of the best Cabin Crew Training in Dubai.
The Airline Cabin Crew course at WingsWay Training Institute helps aspiring aviation professionals meet industry demands and offers a 360-degree learning experience. This includes a comprehensive curriculum, hands-on training with a live Boeing 737 aircraft, and valuable services, like, aircraft visits, grooming guidance, CV preparation, mock interviews, job application support and much more.
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Why WingsWay
The cabin crew course at WingsWay Training Institute is accredited by the International Air Transport Association (IATA), Canada. IATA sets global standards for the aviation industry, and this recognition signifies that this course aligns with international standards of airport services.
Our commitment to exceptional private education has earned endorsements from the Knowledge and Human Development Authority (KHDA) and ISO 9001:2015 certification from the International Accreditation Forum (IAF). WingsWay also offers CPD-SO-accredited training that meets rigorous international standards for training course content, structure, and outcomes.
WingsWay has been honoured with the title of ‘Best Training Institute‘ on two occasions and has received the ‘Outstanding Organisation Award‘. Our training services have garnered recognition from students across more than 80 countries, reflecting our commitment to quality and excellence in education.
Key Topics
- Overview of the aviation sector and aircraft
- Coordination and communication among crew members
- Providing customer service and handling passenger interactions
- Learning safety protocols and emergency procedures.
Learner’s Profile
- Aspiring cabin crew members
- Customer Service professionals
- Hospitality Industry Professionals
- Individuals in Travel and Tourism industry
- Medical Assistants or Healthcare Workers
Career Opportunities
- Cabin Crew Supervisor
- Senior Air Cabin Crew
- Airline Passenger Service Staff
- Ground Staff
- Other Hospitality sectors
Course Content
- Introduction to the Airline Industry
- Air Transport and Flight Operation
- Crew Responsibilities and Co-operation
- Managing abnormal and emergencies
- Medical emergencies on board the aircraft
- Dangerous goods
- Aviation security
- Customer service and interaction with passengers
- Airline catering and onboard retail services
- Cabin Crew professional development
Course Duration
- 60 training hours
Entry Qualification
This course is suitable for:
- Grade 10 / O-Level / Class 10
- High School Graduates
- Undergraduates
- Postgraduates
- Working Professionals
About the Instructor
Prerana Pandey
Prerana Pandey is an accomplished ATD-certified Instructional Designer with a strong background in mentorship and hospitality. With 16 years of experience as a Cabin Services Director, a specialised Cabin Services Trainer, and a Cabin Crew member for prestigious airlines such as Qatar Airways and Kingfisher Airlines, Prerana brings a unique combination of leadership, service expertise, and a passion for developing high-performing teams. By designing and delivering impactful training programs to elevate customer experience, refine communication, and enhance team dynamics, Prerana’s ability to blend strategic insight with hands-on coaching makes her an exceptional trainer, capable of inspiring teams to deliver world-class service in high-pressure environments.
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