Building Workplace Trust Programme Course Description
Trust is the cornerstone of strong relationships, effective collaboration, and high-performing teams in any organization. Without trust, teams are more likely to experience conflict, miscommunication, and low morale.
The Building Workplace Trust Programme will help participants build the tools and strategies they need to create a workplace where individuals feel safe, respected, and valued. They will be able to build strong relationships, collaborate effectively, and achieve extraordinary results together.
Explore the foundations of workplace trust and the importance of building and maintaining trust in the workplace to exponentially grow your team’s performance with the help of WingsWay Training Institute’s expert guidance.
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Recognitions
WingsWay Training Institute, a globally recognized and trusted Authorised Training Centre, ensures you receive top-quality education and recognition for your efforts. Our commitment to delivering exceptional private education in Dubai has earned us the endorsement of the Knowledge and Human Development Authority (KHDA) and ISO 9001:2015 certification from the International Accreditation Forum (IAF).
Furthermore, WingsWay Training Institute proudly achieved the title of ‘Best Training Institute’ twice in 2023 and anticipates maintaining this prestigious position in 2024. Our services and training quality have not only been recognized by students in over 60 countries but also by TOP international organisations.
Course Outline
Module 1: Foundations of Workplace Trust
- What is trust and why does it matter?
- Psychological safety, vulnerability, and trust
- Trust dynamics within teams (types of trust, team trust assessment)
Module 2: Building Trust Through Behavior
- Consistency, competence, and integrity
- Effective communication for trust-building (active listening, transparency, feedback)
- The role of empathy and accountability in building trust
Module 3: Repairing and Restoring Trust
- Acknowledging breaches of trust
- Practicing sincere apologies and taking corrective action
Re-establishing trust after conflict - Case Studies: Analyzing trust breakdowns and their resolution
Module 4: The Impact of Trust on Performance
- Characteristics of high-trust teams
- Trust, collaboration, and innovation
- Measuring the ROI of trust-building initiatives
Module 5: Cultivating a Culture of Trust
- Leadership’s role in fostering trust
- Organizational policies and practices that support trust-building
- Strategies for sustaining trust over time
Course Duration
- 3 Days
Learning Mode
- Classroom
- Virtual Instructor Led Training – VILT
Course Language
- English
- Arabic
Who Should Attend?
- Professionals at all levels seeking to enhance their interpersonal skills and build stronger work relationships.
- Managers and team leaders aiming to create high-trust teams and work environments.
- HR professionals interested in implementing trust-building initiatives within their organizations.
- Organizations focused on improving collaboration, productivity, and employee engagement.
Learning Objective
By the end of this course, participants will be able to:
- Define the core elements of trust and their importance in the workplace.
- Identify specific behaviors that build and strengthen trust with others.
- Employ effective communication techniques to enhance trust within teams and across the organization.
- Develop strategies to address and repair damaged trust within the workplace.
- Measure the impact of trust on team performance and organizational outcomes.
- Cultivate a high-trust culture through leadership practices and organizational policies.
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