Back

1. Policy Statement

WingsWay Training Institute is committed to maintaining high standards of teaching, assessment, learner engagement, and professional delivery across all programmes and qualifications.

The institute recognises that trainer competency and continuous professional development are critical to maintaining academic quality, learner satisfaction, and awarding body compliance.

2. Scope

This policy applies to:

  • Trainers and faculty members
  • Assessors and invigilators
  • Visiting lecturers and consultants
  • Corporate trainers engaged by the institute

3. Tutor Recruitment Standards

WingsWay aims to appoint trainers who:

  • Possess relevant academic and/or professional qualifications
  • Demonstrate appropriate industry experience
  • Have effective communication and facilitation skills
  • Understand professional ethics and learner management
  • Meet awarding body competency expectations where applicable

Where required, trainers may be asked to provide:

  • Qualification documents
  • Updated CVs
  • Industry certifications
  • Identification documentation
  • Professional references

4. Tutor Induction

New trainers shall undergo an induction process which may include:

  • Institutional orientation
  • Academic policies and procedures
  • Awarding body requirements
  • Examination and assessment protocols
  • Safeguarding and professional conduct awareness
  • LMS and digital platform familiarisation
  • Classroom management expectations
  • Quality assurance procedures
  • Branding and communication standards

5. Continuous Professional Development (CPD)

WingsWay encourages all trainers to participate in ongoing professional development activities to maintain current industry and teaching knowledge.

CPD activities may include:

  • Industry certifications
  • Workshops and seminars
  • Awarding body training sessions
  • Peer learning and observations
  • Internal faculty development programmes
  • Online professional learning
  • Curriculum and assessment standardisation activities

6. Teaching Quality Assurance

To maintain academic quality standards, WingsWay may conduct:

  • Learner feedback reviews
  • Trainer evaluations
  • Classroom observations
  • Assessment moderation
  • Performance reviews
  • Compliance audits where required

The purpose of these activities is continuous improvement and quality enhancement.

7. Professional Conduct & Ethics

All trainers are expected to:

  • Maintain professionalism and integrity
  • Treat learners respectfully and fairly
  • Avoid conflicts of interest
  • Maintain confidentiality where required
  • Comply with awarding body examination standards
  • Avoid discriminatory or inappropriate conduct

8. Equality, Inclusion & Learner Experience

WingsWay promotes inclusive learning practices and expects trainers to:

  • Support diverse learner needs
  • Maintain respectful classroom environments
  • Encourage learner participation
  • Uphold equal opportunity principles

9. Policy Review

This policy shall be reviewed periodically to ensure alignment with:

  • Institutional quality objectives
  • UAE educational expectations
  • Awarding body standards
  • Continuous improvement practices