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CompTIA A+ Course Outline

The CompTIA A+ Certification (Core 1 & Core 2) is the industry standard for launching a career in IT support and technical services. In just 3 months, you’ll gain hands-on skills in hardware, networking, operating systems, security, and troubleshooting across multiple devices and platforms.  

Covering the latest v15 objectives, this A+ Certification prepares you to confidently install, configure, and maintain IT systems, while solving real-world technical issues. Globally recognised and vendor-neutral, A+ validates the practical expertise needed for today’s in-demand IT roles. 

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    Why WingsWay?

    WingsWay Training Institute is an Authorised Training Centre for CompTIA. CompTIA certifications are among the most highly recognised and respected IT certifications in the world.
    WingsWay Training Institute, a globally recognised and trusted Authorised Training Centre, ensures you receive top-quality training and recognition for your efforts. Our commitment to delivering exceptional private education in Dubai has earned us the approval from the Knowledge and Human Development Authority (KHDA), an accreditation from CPD (UK) Standard’s Office, and an ISO 9001:2015 certification from the International Accreditation Forum (IAF). 

      Furthermore, WingsWay Training Institute proudly received the title of ‘Best Training Institute’ twice and the ‘Outstanding Organisation Award’. Our services and training quality have not only been recognised by students in 85+ nationalities but also by top international organisations. 

    Course Content

    Core 1: 

    Module 1 – Mobile devices  

    • Hardware setup 
    • Accessory options 
    • Network setup 
    • Troubleshooting 

    Module 2 – Networking  

    • Protocols and ports 
    • SOHO networks 
    • Networking tools 

    Module 3 – Hardware  

    • Component installation 
    • Cables and connectors 
    • Peripheral devices 
    • Motherboards and power 

    Module 4 – Virtualisation and cloud computing 

    • Virtualisation concepts 
    • Cloud models 

    Module 5 – Hardware and network troubleshooting  

    • Diagnosing issues 
    • Troubleshooting tools 

    Core 2: 

    Module 1 – Operating systems 

    • OS installation 
    • Windows tools 
    • File systems 

    Module 2 – Security 

    • Security measures 
    • Malware prevention 

    Module 3 – Software troubleshooting 

    • OS issues 
    • Mobile troubleshooting 
    • Security concerns 

    Module 4 – Operational procedures  

    • Documentation 
    • Safety and communication 
    • Backup and recovery 

    Learning Outcomes

    After finishing this CompTIA A+ Training Course, students will be able to: 

    • Install, configure, and maintain hardware components and devices effectively. 
    • Diagnose and resolve issues with PCs, mobile devices, and software application 
    • Understand networking basics and configure wired/wireless SOHO networks. 
    • Apply basic cyber security methods to mitigate threats and secure systems. 
    • Install and support multiple operating systems, including Windows, Linux, and macOS. 
    • Explain virtualisation and cloud computing concepts and their applications. 
    • Follow best practices for safety, environmental impacts, and effective communication. 
    • Provide customer support using appropriate troubleshooting and communication skills. 

    Learner’s Profile

    • Beginners seeking an entry point into IT 
    • Career changers looking to enter the tech field 
    • IT support staff seeking certification 
    • Students preparing for CompTIA’s Core 1 (220-1101) & Core 2 (220-1102) exams 

    Career Oppotunities

    After finishing this CompTIA A+ course, students can get into the following roles:

    • IT Support Specialist
    • Help Desk Technician
    • Desktop Support Analyst
    • Field Service Technician
    • Technical Support
    • Systems Support Administrator

    Course Duration

    40 hours

    Entry Qualification

    12 months of hands-on experience in an IT support specialist or a similar role. 

    Frequently Asked Questions

    CompTIA A+ is a globally recognised entry-level IT certification that validates foundational skills in hardware, networking, operating systems, and troubleshooting. It’s a must-have if you want to start a career in IT support.

    Core 1 (220-1101) covers hardware, networking, mobile devices, and cloud basics. Core 2 (220-1102) focuses on operating systems, security, software troubleshooting, and operational procedures.

    With WingsWay’s structured 3-month program, you’ll be fully prepared to pass both Core 1 and Core 2 exams on your first attempt.

    No prior experience is required. Basic computer literacy is enough to start your A+ certification journey.

    Yes, CompTIA A+ is one of the most in-demand IT certifications, opening doors to help desk, technical support, and entry-level IT roles worldwide.

    With A+, you can work as an IT Support Specialist, Help Desk Technician, Desktop Support Analyst, or Field Service Technician.

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